gperya Privacy Policy – How We Handle Your Personal Information

When you register an account on gperya, we collect personal information including your full legal name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of that correspondence to help resolve any future queries more efficiently. We may also ask for identity verification documents such as a government-issued ID when required for account verification or withdrawal processing in line with applicable regulations. All information collected is limited to what is genuinely necessary for the operation of the platform and the protection of our Filipino members. We do not collect sensitive personal data beyond what is required for account management, responsible gaming monitoring, and regulatory compliance.

The personal information you provide is used primarily to create and manage your account, verify your identity, and process financial transactions on the platform. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are not optional as they are essential to the safe operation of your account. Your activity data helps us monitor for unusual or potentially harmful betting patterns as part of our responsible gaming and fraud prevention commitments. We may use your information to personalise your experience on the platform, for example by showing sports markets or casino-style games that match your preferences — this is done within the platform only and does not involve sharing your data with advertisers. Aggregate, anonymised data may be used internally for platform analytics and service improvement, but this data cannot be traced back to any individual member. If you have opted in to promotional communications, we may contact you with relevant offers from gperya — you can opt out of these at any time through your account settings or by emailing [email protected]. We will never use your data in any way that contradicts the purposes described in this Privacy Policy without first obtaining your explicit consent.

gperya does not sell, rent, or trade your personal information to any third party for commercial purposes — this is an absolute commitment and not subject to any exceptions. We may share limited data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure partners; all such partners are bound by strict data processing agreements and may only use your information for the specific purpose for which it was shared. In cases where we are legally required to disclose member information — for example, in response to a valid court order, regulatory inquiry, or law enforcement request under Philippine law — we will comply but will only provide the minimum information necessary to satisfy the legal obligation. If gperya undergoes a business restructure, merger, or acquisition, member data may be transferred to a successor entity, but you will be notified in advance and your data will continue to be protected under the same terms as this Privacy Policy. We do not share your data with marketing companies, data brokers, or any entity outside of those directly required for platform operations and regulatory compliance. Any third party that processes your data on our behalf is contractually prohibited from using it for their own purposes or retaining it beyond the period necessary to fulfil their service obligation. If you have concerns about how a specific data sharing arrangement is managed, contact us at [email protected] and we will provide clarification.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or misuse. All data transmitted between your device and the gperya platform is encrypted using secure protocols, and sensitive information such as payment details is handled through certified and compliant payment processing partners. Access to member data within gperya is restricted on a need-to-know basis — only staff members whose role requires access to specific data are permitted to view it, and all such access is logged and monitored. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or legal obligations in the Philippines. If you close your account, we will delete or anonymise your personal data within the periods required by law, except where retention is necessary for legal, regulatory, or fraud-prevention purposes. In the event of a data security incident that affects your personal information, we will notify affected members promptly and take all necessary steps to contain and remediate the issue. For any security concerns related to your account, please contact [email protected] immediately so that our team can investigate and assist you without delay.

As a registered member of gperya, you have the right to access the personal information we hold about you at any time by submitting a request to [email protected]. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will action such requests promptly. If you wish to request the deletion of your personal data, you may do so subject to any retention obligations we are required to fulfil under applicable Philippine regulations — we will inform you clearly of any data we are required to retain and the legal basis for doing so. You have the right to withdraw consent for any data processing that is based on your consent, such as receiving promotional communications, and doing so will not affect the lawfulness of any processing carried out prior to your withdrawal. If you believe that your data rights have not been respected, you are entitled to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of progress if a request requires additional time to fulfil. For any questions about your rights or how to exercise them, the FAQ page provides additional guidance and our support team at [email protected] is always available to help.

gperya reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will post a notice within the platform and update the effective date at the top of this page so that you are always aware of the most current version. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy — if you do not agree with any changes, you are entitled to close your account and request deletion of your data before the changes take effect. We recommend reviewing this page periodically, particularly if you are a regular user of the platform. The Terms and Conditions page should also be reviewed alongside this Privacy Policy as the two documents together govern your use of the gperya platform. If you have questions about any specific change or about this policy in general, the FAQ is a useful starting point, and our support team at [email protected] is available for more detailed enquiries. This Privacy Policy is written in Philippine English and is intended for Filipino members of the gperya platform.